Coleen's Couture Jewelry

How can I trust that these donations will go to charity?

On a monthly basis, 20% of all sales will be sent to the partnered organization along with an account statement. This statement shows a detail of everything that is sold. The organization will be able to see exactly how much of Coleen's Couture Jewerly was sold and how much should be donated.

Do you guarantee your products?

Refer to the side bar under shipping and return policy.

How can you answer other random questions that I have about your jewerly?

You can send me all of your questions in the Contact Us page. Don't forget to add your Email address or other contact information.

I did not get a response after I submitted a question under the Contact Us page.

Responses may take up to 24 hours to receive.  If you did not receive an email after that period you may have forgot to include your contact information in your request. Try submitting it again with your email address or phone number.

SHIPPING AND RETURN POLICY

FREE SHIPPING FOR ALL PURCHASES $75 OR ABOVE.

 

Please allow 5 business days for all orders. U.S. deliveries: Single purchases include a $1.00 shipping charge. Each additional piece will be $.50. Everywhere else: $2.00 single purchase charge and $1.00 charge for multiple purchases.

 

Every piece of Coleen's Couture Jewelry is assembled with passion, precision, and a lot of TLC.

 

 I stand by the quality of my work so if there are any defects (not including normal wear and tear) during the first 6 months I will replace the piece at no extra charge. Since most pieces are one of a kind, please ship the item back to be fixed along with proof of purchase and your shipping cost reciept. You will also be reimbursed for your shipping costs provided that the piece is shipped using standard shipping rates and reasonable packaging costs.

 

 Since Coleen's Couture Jewelry is created and designed to help our community and the donations are given on a steady basis the pieces are not eligible for returns or exchanges.